Because you're important to us
Occasionally things can be a little tough with understanding different technology. If you find yourself needing some help, your first point of contact should be through the partner you purchased our products from. They will be able to open a case for you and, through our Trouble Ticketing System, work with us to find a speedy resolution to your problem.
Use Trouble Tickets to allow us to track and respond efficiently to your issues.
Submit your equipment serial numbers using our online form. You will be asked to provide your invoice details and all serial numbers to be covered, so please have this information to hand.
We're ready to support you with a Trial, but in order to get things moving, we'll need some information from you. Start the process by opening up an online trial application.
(FAQ) FREQUENTLY ASKED
Access our list of Frequently Asked Questions
When things do go wrong, we need to make sure we handle things smoothly. Start the claims process thorough our Warranty Claim form and we'll resolve your issues as quickly as we can
TRIAL DATA SUBMISSION
If you're already trialling BOOSTplus Additive, here is the link for you to submit your trial data. Attach the data in excel or in your email, we'll extract it and set to work analysing it for you.