Because you're important to us
Occasionally things can be a little tough with understanding different technology. If you find yourself needing some help, your first point of contact should be through the partner you purchased our products from. They will be able to open a case for you and, through our Trouble Ticketing System, work with us to find a speedy resolution to your problem.
Use Trouble Tickets to allow us to track and respond efficiently to your issues.
Submit your equipment serial numbers using our online form. You will be asked to provide your invoice details and all serial numbers to be covered, so please have this information to hand.