• Selcoms' Helpdesk and Support Community

    Access our online portal for FAQ, Knowledge Base and to raise Support Tickets. 

    LOG A TROUBLE TICKET

Because you're important to us

Getting Support

Occasionally things can be a little tough with understanding different technology. If you find yourself needing some help, your first point of contact should be through the partner you purchased our products from. They will be able to open a case for you and, through our Trouble Ticketing System, work with us to find a speedy resolution to your problem.  

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TROUBLE TICKETS

Use Trouble Tickets to allow us to track and respond efficiently to your issues. 

TROUBLE TICKET
WARRANTY TRACKING

Submit your equipment serial numbers using our online form. You will be asked to provide your invoice details and all serial numbers to be covered, so please have this information to hand.

WARRANTY REGISTRATION
TRIAL APPLICATION

We're ready to support you with a Trial, but in order to get things moving, we'll need some information from you. Start the process by opening up an online trial application.

TRIAL APPLICATION
(FAQ) FREQUENTLY ASKED

Access our list of Frequently Asked Questions 

FAQ
WARRANTY CLAIMS

When things do go wrong, we need to make sure we handle things smoothly. Start the claims process thorough our Warranty Claim form and we'll resolve your issues as quickly as we can 

WARRANTY CLAIM
TRIAL DATA SUBMISSION

If you're already trialling BOOSTplus Additive, here is the link for you to submit your trial data. Attach the data in excel or in your email, we'll extract it and set to work analysing it for you.

TRIAL DATA SUBMISSION