Betta Batteries Middle East

TECHNICAL SUPPORT

Help Yourself!

 

Hybrid Energy 


Hybrid Energy - Manual

 

Containerised Storage

We will be adding more documents and guides as they become available. 

Open a support case

 

Start your support case

by clicking the button below

 

Occasionally things get a little tough with understanding different technology. If you find yourself needing some help, your first point of contact should be through the partner you purchased our products from. They will be able to open a case for you and, through our Trouble Ticketing System, work with us to find a speedy resolution to your problem.


Sometimes, the channel may be unable to support you. We'd still like to help. Simply fill in the support form to the left, giving as much detail as you can as to your problem, and we'll get on the case.

Warranty Claims

 

When things go wrong, and sometimes they do,  it's good to know that you have the manufacturer's warranty to fall back on.


We're very confident in not only our products, but their performance as well - so, we've tried to make our warranty as simple and friendly as possible. 


The first point of contact for any warranty claim should be through the partner you purchased our products through. They should be able to support you, verify the claim and make sure your claim is registered with us.


Sometimes, the channel may be unable to support you. We'd still like to help. Simply fill in the Warranty Claim form to the left, giving as much detail as you can as to the nature of the claim and we'll get on the case.

 

Please click the button below to start your warranty claim

You will need to have the product details, serial numbers and information on where you purchased from to hand.